Last updated: November 4, 2026
Ringo & Crew (ringoandcrew.com) is an AI front-office, back-office and website service for home-service businesses and retail shops, operated by Ringo Technologies (owned by Robert Hanson), Commerce City, Colorado. It is part of the Ringo business that also operates AskRingo.com. This policy explains what information we collect and how we use it.
From website visitors: what you type into our chat assistant, and what you enter on our booking form, such as your name, business name, phone number, email, trade and preferred meeting time.
From callers to businesses we serve: when you call a business that uses Ringo & Crew, the information you give during the call, such as your name, phone number, address, the service you need and appointment details, is collected so the business can book and serve you. Calls may be recorded and transcribed for accuracy, proof of consent and quality.
When a business uses the Ringo & Crew app, we store the information needed to run it on our hosting provider (Cloudflare): the business's users and roles, its customers' names, phone numbers, emails and addresses, jobs and appointments, quotes and invoices, call summaries, text messages, crew schedules and time records, and, for retail stores, products, stock and point-of-sale sales data. Call audio and transcripts are kept by our phone provider (Retell). Some information also lives in accounts the business connects and owns, such as its calendar, QuickBooks, payroll or point-of-sale system. Each business controls its own data, can export it at any time, and can remove our access to its connected accounts.
If a business uses Ad Maker, it may upload a photo and voice sample of a person who has agreed to it. These are used only to make that business's ads, through our providers HeyGen (avatars) and ElevenLabs (voices), and can be deleted in the app at any time. They are deleted with the business's other data when it cancels.
We do not sell personal information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared only with service providers that help deliver the service (for example phone, text-message, AI and scheduling providers), and only as needed to provide it.
Reply STOP to any message to opt out. Reply HELP for help.
Business data is kept while the account is active. When a business cancels, its data is deleted 30 days later, and our daily backups (kept for up to 60 days) roll off after that. Invoices are kept for tax records. Demo bookings are automatically deleted after 6 months. Chat messages on this website are processed by an AI service to answer you and are not saved by us. You can ask the business you dealt with, or us, to see or delete information about you at any time.
Our public website (not the customer app) uses Cloudflare Web Analytics to count visits without cookies, and the Meta Pixel. The Meta Pixel tells Meta (Facebook and Instagram) that a page was viewed or a demo was booked, using cookies and your browser and device details, so we can measure and show our ads. It does not receive what you type into our forms, and it is never loaded inside the customer app or on calls. You can limit this in your Facebook ad settings or with your browser's tracking protection.
Our booking and contact forms use Cloudflare Turnstile to tell real people from automated programs. When a form loads, Cloudflare checks signals from your browser and device (such as your IP address and browser details) and tells us only whether the check passed. It is not used for advertising. See Cloudflare's privacy policy.
Ringo Technologies (owned by Robert Hanson), Commerce City, CO · support@ringoandcrew.com · privacy requests: privacy@askringo.com · (720) 807-0239 · Fort Worth (817) 789-6475
Terms · Privacy · SMS Terms · support@ringoandcrew.com · (720) 807-0239 · Fort Worth (817) 789-6475